Privacy Policy / गोपनीयता नीति

Saar: Hum sirf wahi jaankari lete hain jo booking aur dukandar registration ke liye zaroori hai. Aapke documents hum store nahi karte. Is site par Google AdSense, Google Analytics aur Google Translate use hote hain.

Last updated: 15 November 2026

1. Hum kaun hain

Digital Cyber Cafe ("hum", "hamara", "site") ek online directory hai jo Bharat ke students ko cyber cafe dukandaron se WhatsApp par jodta hai. Ye policy batati hai ki is site ko use karte waqt kaun si jaankari ikatthi hoti hai aur uska kya hota hai.

2. Hum kaun si jaankari ikatthi karte hain

Students / Customers (booking karte waqt):

• Naam aur WhatsApp number
• Chuni hui service aur dukandar
• Advance payment ka UPI Transaction ID (UTR)
• Order ID aur booking ka samay

Dukandar / Shopkeepers (registration karte waqt):

• Shop ka naam, malik ka naam, WhatsApp number, district / pincode
• Dukandar dwara tay kiye gaye service charges
• Login PIN (sirf encrypted hash ke roop mein, asli PIN store nahi hota)
• Subscription ki sthiti aur payment UTR

Contact form: naam, aapka diya hua contact (optional) aur aapka message.

Apne aap ikatthi hone wali jaankari: browser / device ki jaankari, IP address aur cookies, jo Google Analytics, Google Tag Manager aur Google AdSense jaisi sevaon ke zariye ikatthi hoti hain.

3. Hum kya ikatthi nahi karte

• Aapke documents, photo ya PDF hum is site par upload ya store nahi karte. Documents aap sirf dukandar ko WhatsApp par apni marzi se bhejte hain.
• Hum aapka bank khata number, card number ya UPI PIN nahi mangte. Kripya in cheezon ko is site par kabhi na likhein.
• Kripya Aadhaar, PAN ya password jaisi gopniya jaankari is site ke kisi form ya contact box mein na daalein.

4. Jaankari ka istemal

• Booking pura karna aur aapko chune hue dukandar ke WhatsApp par bhejna.
• Advance payment ko UTR se match karna aur dispute sulajhana.
• Dukandaron ka registration, approval aur subscription sambhalna.
• Site ko sudharna, suraksha banaye rakhna aur dhokhadhadi rokna.
• Aapke contact messages ka jawab dena.

5. Jaankari kis ke saath share hoti hai

• Chuna hua dukandar: booking ke samay aapka naam, WhatsApp number, service aur UTR us dukandar ke WhatsApp message mein jata hai taaki wo aapka kaam kar sake.
• Technology partners: site Cloudflare par hosted hai aur data Cloudflare KV mein store hota hai. Google Analytics / Tag Manager, Google AdSense aur Google Translate bhi use hote hain.
• Kanooni zaroorat: agar kisi kanoon ya adalat ke aadesh ke karan zaroori ho.

Hum aapki personal jaankari bechte nahi hain.

6. Cookies aur Google ke vigyapan (Google AdSense)

Is site par Google AdSense ke zariye vigyapan dikhaye ja sakte hain. Google aur uske third-party vendors cookies ka istemal karke aapki pichhli visits (is site ya anya websites) ke aadhar par vigyapan dikhate hain. Google ki vigyapan cookies (jaise DART cookie) ki wajah se Google aur uske partners aapko is site aur internet ki anya sites par vigyapan dikha sakte hain.

• Aap personalised ads band karne ke liye Google Ads Settings par ja sakte hain.
• Aap www.aboutads.info par bhi third-party vendors ki personalised advertising se opt-out kar sakte hain.
• Google partner sites par data kaise use karta hai, uski jaankari: policies.google.com/technologies/partner-sites

Google Analytics / Tag Manager: hum visitors ki sankhya aur site ke istemal ko samajhne ke liye Google Analytics (Google Tag Manager ke zariye) use karte hain. Ye anonymous / aggregated aankde banata hai. Aap apne browser ki settings mein cookies band karke ise rok sakte hain, ya Google Analytics Opt-out Add-on use kar sakte hain.

7. Bhasha / Google Translate

Site ki bhasha badalne ke liye hum Google Translate (website translator) ka istemal karte hain. Jab aap Hindi ke alawa koi bhasha chunte hain, to us waqt page ka text anuvaad ke liye Google ki seva se guzarta hai aur aapki chuni hui bhasha aapke browser mein ek cookie (googtrans) ke roop mein yaad rakhi jaati hai. Aap Hindi chunkar ise kabhi bhi band kar sakte hain. Google ki privacy policy alag se lagu hoti hai.

8. Jaankari kitne samay tak rakhi jaati hai

Order aur registration ka record hum hisab-kitab aur dispute ke liye zaroorat tak rakhte hain. Contact messages kuch mahino baad apne aap hat jaate hain. Aap chahein to apni jaankari hatane ke liye hume Contact page se likh sakte hain.

9. Suraksha

Dukandar ka PIN encrypted (hash) roop mein store hota hai aur sabhi connection HTTPS par chalte hain. Phir bhi koi bhi online tareeka 100% surakshit nahi hota, isliye kripya apna PIN kisi ko na batayein.

10. Bachchon ki privacy

Ye site 18 saal se kam umar ke bachchon ke liye nahi hai. Agar student 18 saal se chhota hai to booking apne mata-pita / abhibhavak ki jaankari mein hi karein.

11. Aapke adhikar

Aap apni jaankari dekhne, sudhaarne ya hatane ka anurodh kar sakte hain. Iske liye Contact page par apna Order ID / registered number ke saath likhein.

12. Third-party links

Booking ke baad aap WhatsApp par bheje jaate hain. WhatsApp aur anya third-party sevaon ki apni privacy policies hoti hain jinpar hamara niyantran nahi hai.

13. Policy mein badlav

Hum is policy ko samay-samay par badal sakte hain. Naya version isi page par upar di gayi "Last updated" tareekh ke saath dikhega.

14. Sampark

Kisi bhi sawal ke liye Contact page dekhein.